e-mail-topic quiz in quiz blank on the question randomization.
If you take the second, you will got the new questions.
Read the question and choose your answer from the 4 options.
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When at work, how could you remind yourself that an email needs dealing with after the weekend?
– Move the message to the ‘junk’ folder
– Email a colleague and ask them to remind you
– Apply a ‘flag’ to draw attention to the email
– Write a self-adhesive note and stick it on your monitor
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You receive an email from someone who you don’t know. In the email there is a link for you to click. What do you do?
– Forward the email to a friend and ask them to click the link on your behalf
– Click the link; that is what you were asked to do
– Delete the email and add the address to your spam list
– Reply to the sender telling them your online password
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If attaching large files to an email it may take some time to download them for recipients on slower connections.
– False
– True
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Some email providers do not charge for using their services.
– True
– False
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In emailing terms, what is the ‘address book’?
– Something that stores the names and email addresses of friends or clients
– A list of folders to store emails in
– A list of send emails
– A reminder of appointments
—
After composing an email, what should you do before clicking the ‘Send’ button?
– Click ‘Reply’
– Insert your photo into the email
– Change the colour of the message text to blue
– Run the spell checker
—
When sending a business email the most appropiate language to use would be chatty and jokey with lots of slang phases.
– False
– True
—
If you click the ‘Reply to All’ feature, what happens?
– Your email will be send to everyone in your address book
– The original message will be deleted
– This will add the sender and everyone else who was send the original message to the recipient list
– It will automatically add a file attachment
—
Which of the following could be a collect email address?
– boy@hotmail
– girl@com.hotmail
– boy.girl@hotmail.com
– student#hotmail.com
—
Archiving emails can be achieved by
– Deleting emails
– Moving emails to the outbox
– Moving emails into the junk mail folder
– Moving old emails into a specific folder
—
What is junk mail?
– Emails you have started writing but failed to send
– Letters from your bank
– Unsolicited emails from senders unknown
– Unsolicited mail delivered in the post
—
When sending an e-mail, what does Cc: mean?
– Common copy
– Communication cost
– Communication composed
– Carbon copy
